Privacy Policy

Privacy Policy for HimachaliJodi.com

At HimachaliJodi.com, your privacy is a top priority. We are committed to protecting your personal information and ensuring a safe, secure experience while using our matrimonial platform. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you access or use our website.

By using HimachaliJodi.com, you agree to the practices described in this policy. We encourage you to review this policy periodically to stay informed about any updates.

1. Information We Collect

We collect personal information from you in several ways when you use our services:

A. Information You Provide

Profile Information: When you register, we collect personal details such as your name, age, gender, contact information, location, occupation, education, and other relevant information to create your profile.
Photos: You may upload photographs to your profile. This is optional, and you can control the visibility of your photos.
Sensitive Information: Certain profile details such as religion, caste/community, language, marital status, birth details, horoscope information, and partner preferences may be considered sensitive personal information and are voluntarily provided by users for matchmaking purposes.
Communication Details: Information shared when you contact us (email, phone, support chat) may be stored for service improvement.
Verification Information: For paid services or profile verification, users may voluntarily provide identity verification documents (excluding Aadhaar unless legally required).

B. Information We Collect Automatically

Device Information: Includes IP address, browser type, OS, device identifiers, and location.
Usage Data: Includes pages visited, actions taken, time spent, etc.

C. Information from Third Parties

If you log in with Google, Facebook, or similar platforms, we may receive basic personal details such as name and email.

2. How We Use Your Information

We use the collected information for purposes including:

Providing Services: Creating and maintaining your profile, matching with potential partners, and offering support.
Improving User Experience: Enhancing features and functionality based on your usage.
Communication: Sending notifications, updates, offers, and marketing communications.
Security: Detecting and preventing fraud or misuse.
Automated Monitoring: We may use automated systems, analytics tools, or AI-based moderation technologies to detect fake profiles, spam, suspicious activity, abusive content, or security threats.
Legal Compliance: Meeting regulatory or legal requirements.

3. Privacy Settings and Controls

You have control over your information:

Profile Visibility: Choose who can view your profile.
Public Profile Information: Information uploaded on your matrimonial profile, including photographs, personal details, preferences, and voluntarily shared information, may be visible to other registered users according to your privacy settings.
Users are advised not to publicly share highly sensitive, financial, or confidential information on their profiles or through chats.
Photo Visibility: Set visibility levels for uploaded photos.
Communication Preferences: Opt in or out of marketing emails anytime.

4. How We Share Your Information

Your personal data may be shared in the following cases:

With Other Users: Your profile may be visible to registered users.
Service Providers: For hosting, payment processing, analytics, or customer support.
Legal Compliance: When required by law or to protect rights and safety.
Law Enforcement Requests: We may disclose user information to government authorities, law enforcement agencies, courts, or regulatory bodies when legally required or necessary for fraud prevention, investigation, or user safety.

5. Safety & Fraud Awareness

HimachaliJodi.com never asks users to transfer money to other members.

Do not share OTPs, passwords, banking details, UPI PINs, or financial information with other users.
Always independently verify profiles before financial transactions, meetings, or marriage decisions.
The Platform is not responsible for fraud, cheating, blackmail, emotional misconduct, extortion, or scams committed by users.

6. Security of Your Information

We use industry-standard security and encryption protocols to protect your data. However, no system is completely secure, and we cannot guarantee absolute protection.

Your information may be stored or processed on cloud servers located in India or other jurisdictions with appropriate security safeguards.

7. Your Rights and Choices

Access and Correction: Update your information by logging into your account.
Data Deletion: You may delete your account anytime. Profile visibility may stop immediately after deletion, but certain records, backups, or legally required data may be retained for a limited duration.
Opt-Out: Stop receiving marketing communications by adjusting preferences or clicking unsubscribe.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to personalize your experience, remember preferences, and improve website performance. You can control cookies via your browser settings.

For more information, please refer to our Cookie Policy.

9. Data Retention

We retain your data as long as your account is active. After account deletion, data may still be kept for required legal or business purposes.

10. Children & Minor Protection

HimachaliJodi.com is intended only for individuals legally eligible for marriage under applicable laws. We do not knowingly collect personal information from minors.

11. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. Major changes will be communicated via email or website notification.

12. Contact Us

If you have questions about this Privacy Policy, contact us:

HimachaliJodi.com
Email: support@himachalijodi.com
Phone: +91 70869-53114